

Click the "+" next to "Universal Serial Bus Controllers".(any other scanners or cameras listed here that you no longer use).The scanner may be listed as any of the following: Right click on the other device and left click on "Uninstall" from the list.If you see "Other Devices" in the device manager list, click on the "+" to view the list of Other Devices.If the scanner is listed more than one time, uninstall ALL occurrences of the scanner.In the Confirm Device Uninstall window click on "Delete the driver software for this device" then click on "OK".Right-click on the HP scanner name and left click on "Uninstall".This will show all Imaging Devices previously and currently connected to the computer. Click the "+" next to "Imaging Devices".


Here's how I suggest that you uninstall everything before starting over with a fresh download of the 69 MB I don't have personal experience with scanner drivers, but I expect that it is the same. In addition, although I realize that you have uninstalled things, I know that "normal" uninstalling often does not suffice for printers. It might (no guarantee) help if you reported the complete text of whatever the HP "Print & Scan Doctor" has to say. In your case, however, the same driver package is supplied by HP for all versions of Windows.Ģ. No In general, you can't use Windows 8 drivers for Windows XP.
